Benefits of Accreditation
July 6, 2020 2020-08-18 7:59Benefits of Accreditation
Benefits of Accreditation
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Benefits of Accreditation
NABH
Benefits of Accreditation
With the turn of the century, competition in most industries has gone up by several notches and every participant has had to innovate and maintain high standards to stay in the race. With evolving technology, increasing talent and more available avenues in business, there can only be so much variation in the standard of different products and services in direct competition with each other. To set oneself apart, attention to quality and customer orientation would need to be given utmost priority.
Healthcare is no different. The demand for quality in healthcare services has risen due to various market forces such as medical tourism, insurance, corporate growth and competition. With investment set to grow in healthcare, both from the private and public sector, stakes will be high and all participants will want to ensure that this investment is put to the best use possible. Customers of healthcare facilities, both internal (participant doctors, clinical and non clinical staff)) and external (patients), will want to ensure that they are a part of an institution that is recognized for the quality and high standard of their services. Therefore, it is imperative that healthcare facilities strive for excellence in quality. Accreditation bodies like NABH act as a quality assurance mechanism.
- Accreditation provides formal recognition by peers, both within the institution and across the country.
- Encourages planning, identifies areas for change, and provides substantial information that can be used to support resource decisions.
- Accreditation results in high quality of care and patient safety. The patients get services by credential medical staff.
- Accreditation benefits all stake holders. Patients are the biggest beneficiary.
- Rights of patients are respected and protected. Patient satisfaction is regularly evaluated.
- It is extremely influential in recruiting outstanding faculty and students. contributes to the assurance that graduates of these programs have formal preparation that meets nationally accepted standards and quality.
- It enhances credibility.
- The staff in an accredited health care organisation are satisfied lot as it provides for continuous learning, good working environment, leadership and above all ownership of clinical processes.
- Accreditation to a health care organisation stimulates continuous improvement.
- It enables the organisation in demonstrating commitment to quality care.
- It raises community confidence in the services provided by the health care organisation.
- It also provides opportunity to healthcare unit to benchmark with the best.
- Finally, accreditation provides an objective system of empanelment by insurance and other third parties.
- NABH standards facilitate patient safety and reduction in errors
- Improved quality of care and importance to patient rights results in a greater patient satisfaction rate
- Accreditation helps improve the confidence of the community towards the services provided by the hospital
- Results in greater staff satisfaction as it provides an opportunity for continuous learning, good working environment and ownership of clinical processes
- It also helps recruitment activities as the staff prefers to work with an accredited organization over a non- accredited organization
- It ensures staff efficiency, accountability and adherence to Standard Operating Procedures
- Accreditation bodies provide continuous support and training to accredited organization
- Accreditation has now become a prerequisite to be eligible for certain insurance reimbursement, participation in managed care plans and bidding on contracts
- An accreditation status provides marketing advantage in a competitive health care marketplace and improves the ability to secure new business
- It provides an opportunity for the hospital to benchmark its services with the best and in turn helps promote footfalls along with medical tourism
- In addition to the above, an accreditation helps the organization streamline its processes and ensure adherence to it
- It also provides a framework for setting up quality improvement plans
- Helps in risk management
- The quality of healthcare imparted to patients in several hospitals in India fall short of standards of care and healing. One can only hope that a combination of realization by these hospitals to improve and the passing of a law to make quality accreditation mandatory will eventually lead to quality healthcare in its truest sense.